OAB Generation on a Single Copy Cluster server fails with event id 9334 and 9109
Exchange 2007 Add commentsIf you have installed Exchange 2007 on a Single Copy Cluster (SCC) server you may have the Offline Address Book generation process failed with the event id 9334 and 9109.
EntryType : Error
EventID : 9334
Message : OALGen encountered error ffffffff while initializing the offline address list
generation process. No offline address lists have been generated.
Please check the event log for more information.
- Default Offline Address Book
Category : OAL Generator
CategoryNumber : 13
ReplacementStrings : {ffffffff, Default Offline Address Book}
Source : MSExchangeSA
TimeGenerated : 7/17/2008 3:10:31 PM
TimeWritten : 7/17/2008 3:10:31 PM
EntryType : Warning
EventID : 9109
Message : OALGen encountered an error ffffffff (internal ID 505068d) while generating address list ‘/o={Organization Name}/cn=addrlists/cn=oabs/cn=Default Offline Address Book’. Check other logged events to see if this is a serious error.
- Default Offline Address Book
Category : OAL Generator
CategoryNumber : 13
ReplacementStrings : {ffffffff, 505068d, /o={Organization Name}/cn=addrlists/cn=oabs/cn=Default Offline Address Book, Default Offline Address Book}
Source : MSExchangeSA
TimeGenerated : 7/17/2008 3:10:31 PM
TimeWritten : 7/17/2008 3:10:31 PM
Microsoft told us that this is a Bug and they are working to solve it, but don’t worry there is a workaround to generate the Offline Address Book.
When we are installing the mailbox server role the setup process will create the following registry value ‘SYSTEM\CurrentControlSet\Services\MSExchangeSA\Parameters\{Clustered-Mailbox-Server name}\OabDropFolderLocation’ which is the shared registry location between the server nodes, and points to the existing path on shared storage.
The bug is that the Exchange 2007 can not generate the OAB on the shared media using this type of cluster. So you have to change the registry value to point to a path that is stored locally on the node, e.g. ‘C:\ExchangeOAB’.
Now try to generate the offline address book.
Update-OfflineAddressBook “Default Offline Address Book”
The OAB must now be successfully generated. Do the same procedure on the other node.
August 19th, 2008 at 10:55 pm
This is great information. However, once the OAL is generator, how do you configure the CAS Server to pick up the OAB so that it can be published to Outlook users? By default, the CAS Servers try to get data from the following: \\ClusterName\ExchangeOAL. Since the data is not published on the cluster, how do you change where the CAS Servers look for the published information?
October 10th, 2008 at 10:19 pm
Microsoft has published a hotfix to fix the bug, follow this:
http://support.microsoft.com/KB/955733