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	<title>Tariq Jaber.. &#187; FSE</title>
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	<link>http://tariqjaber.com/blog</link>
	<description>Specialized systems engineer</description>
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		<title>Microsoft Forefront Server Security encountered an error while performing a scan engine update</title>
		<link>http://tariqjaber.com/blog/2010/01/23/microsoft-forefront-server-security-encountered-an-error-while-performing-a-scan-engine-update/</link>
		<comments>http://tariqjaber.com/blog/2010/01/23/microsoft-forefront-server-security-encountered-an-error-while-performing-a-scan-engine-update/#comments</comments>
		<pubDate>Sat, 23 Jan 2010 12:07:14 +0000</pubDate>
		<dc:creator>Tariq Jaber</dc:creator>
				<category><![CDATA[Exchange 2007]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Forefront Security]]></category>
		<category><![CDATA[FSE]]></category>

		<guid isPermaLink="false">http://tariqjaber.com/blog/2010/01/23/microsoft-forefront-server-security-encountered-an-error-while-performing-a-scan-engine-update/</guid>
		<description><![CDATA[You may find the following errors in the Event Viewer regarding Forefront Security for Exchange updates:
Microsoft Forefront Server Security encountered an error while performing a scan engine update.      &#160;&#160; Scan Engine: Norman       &#160;&#160; Update Path: http://forefrontdl.microsoft.com/server/scanengineupdate/x86/Norman       &#160;&#160; Proxy [...]]]></description>
			<content:encoded><![CDATA[<p>You may find the following errors in the Event Viewer regarding Forefront Security for Exchange updates:</p>
<blockquote><p>Microsoft Forefront Server Security encountered an error while performing a scan engine update.      <br />&#160;&#160; Scan Engine: Norman       <br />&#160;&#160; Update Path: <a href="http://forefrontdl.microsoft.com/server/scanengineupdate/x86/Norman">http://forefrontdl.microsoft.com/server/scanengineupdate/x86/Norman</a>       <br />&#160;&#160; Proxy Settings: Enabled       <br />&#160;&#160; Error Code: 0&#215;80004005       <br />&#160;&#160; Description: An error occurred while checking if an update was available.</p>
</blockquote>
<blockquote><p>Microsoft Forefront Server Security encountered an error while performing a scan engine update.      <br />&#160;&#160; Scan Engine: Norman       <br />&#160;&#160; Error Code: 0&#215;80070102       <br />&#160;&#160; Description: Unable to acquire the scan engine update mutex within the designated timeout period.</p>
</blockquote>
<p>And in ProgramLog.txt</p>
<blockquote><p>&quot;INFORMATION: Attempting to download the Norman scan engine package from <a href="http://forefrontdl.microsoft.com/server/scanengineupdate/x86/Norman.&quot;">http://forefrontdl.microsoft.com/server/scanengineupdate/x86/Norman.&quot;</a>       <br />&quot;INFORMATION: The proxy settings will be used for this connection.&quot;       <br />&quot;ERROR: The Norman scan engine update timed out while downloading files&quot;       <br />&quot;ERROR: UpdateException: GetFileCommand failed on norman_fullpkg.cab.&#160; (0&#215;00002efe) The connection with the server was terminated abnormally.&#160; WinHttpClient failed while reading data.&quot;       <br />&quot;INFORMATION: The Norman scan engine has been rolled back.&quot;</p>
</blockquote>
<blockquote><p>&quot;INFORMATION: Attempting to download the Norman scan engine package from <a href="http://forefrontdl.microsoft.com/server/scanengineupdate/x86/Norman.&quot;">http://forefrontdl.microsoft.com/server/scanengineupdate/x86/Norman.&quot;</a>       <br />&quot;INFORMATION: The proxy settings will be used for this connection.&quot;       <br />&quot;ERROR: Unable to acquire the scan engine update mutex within the designated timeout period (300 seconds).&quot;       <br />&quot;ERROR: The Norman scan engine update timed out while downloading files&quot;       <br />&quot;ERROR: UpdateException: GetFileCommand failed on norman_fullpkg.cab.&#160; (0&#215;00002efe) The connection with the server was terminated abnormally.&#160; WinHttpClient failed while reading data.&quot;       <br />&quot;INFORMATION: The Norman scan engine has been rolled back.&quot;</p>
</blockquote>
<blockquote><p>&quot;INFORMATION: Attempting to download the AhnLab scan engine package from <a href="http://forefrontdl.microsoft.com/server/scanengineupdate/x86/AhnLab.&quot;">http://forefrontdl.microsoft.com/server/scanengineupdate/x86/AhnLab.&quot;</a>&#160; <br />&quot;INFORMATION: The proxy settings will be used for this connection.&quot;&#160; <br /> &quot;ERROR: Unable to load manifest from: <a href="http://forefrontdl.microsoft.com/server/scanengineupdate/x86/AhnLab/Package/manifest.cab">http://forefrontdl.microsoft.com/server/scanengineupdate/x86/AhnLab/Package/manifest.cab</a> : WinHttpClient send request returned an invalid return code 404.&quot;</p>
</blockquote>
<p>This happens because timeout occurs while updating the engines. The solution is to increase the default 300 seconds timeout period. This can be done by editing the following registry key:</p>
<p><em><strong>Notice</strong> that you need to edit a registry value, so make sure you take a backup of your registry before changing any value.</em></p>
<p>Locate the <strong>REG_DWORD</strong> registry value <strong>EngineDownloadTimeout</strong> in the key:</p>
<blockquote><p>HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Forefront Server Security\Exchange Server</p>
</blockquote>
<p>And increase it to 600 seconds and try to update, if the update fails again then increase the period. If it is not found, create it.</p>
<p>Another important thing, make sure that the engines updates schedules don’t overlap.</p>
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		<title>Forefront Security for Exchange SP2 setup hangs on &quot;Setting Up Registry&quot;</title>
		<link>http://tariqjaber.com/blog/2010/01/16/forefront-security-for-exchange-sp2-setup-hangs-on-setting-up-registry/</link>
		<comments>http://tariqjaber.com/blog/2010/01/16/forefront-security-for-exchange-sp2-setup-hangs-on-setting-up-registry/#comments</comments>
		<pubDate>Sat, 16 Jan 2010 08:11:58 +0000</pubDate>
		<dc:creator>Tariq Jaber</dc:creator>
				<category><![CDATA[Exchange 2007]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Forefront Security]]></category>
		<category><![CDATA[FSE]]></category>

		<guid isPermaLink="false">http://tariqjaber.com/blog/2010/01/16/forefront-security-for-exchange-sp2-setup-hangs-on-setting-up-registry/</guid>
		<description><![CDATA[I was installing FSE SP2 on the Exchange Server. I have installed it on more than one server but on the last one, the setup hung on “Setting Up Registry” message with no errors nor warnings in the event viewer!
I found that the solution was to install Hotfix Rollup 2 for Forefront Security for Exchange [...]]]></description>
			<content:encoded><![CDATA[<p>I was installing FSE SP2 on the Exchange Server. I have installed it on more than one server but on the last one, the setup hung on “Setting Up Registry” message with no errors nor warnings in the event viewer!</p>
<p>I found that the solution was to install <a href="http://support.microsoft.com/kb/946864" target="_blank">Hotfix Rollup 2 for Forefront Security for Exchange Server Service Pack 1 (KB 946864)</a>.</p>
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